Frequently Asked Questions
Everything you need to know about shopping with Grabie.
How long will it take to receive my order?
Standard shipping typically takes 7-15 business days depending on your location. Once your order is processed, you will receive a tracking number via email.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return request.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us within 12 hours of placing your order.
How can I track my package?
Once your order ships, you will receive an email with a tracking link. You can also track your order directly on our website using your order number and email address.